The NSW Government promotes continuous performance improvement by local water authorities across the state. The aim is to improve the quality and efficiency of services to all NSW residents.
Performance monitoring is becoming an increasingly important management tool as well as being a requirement of the National Water Initiative.
Performance monitoring is also important for public accountability and has been strongly endorsed by the Independent Pricing and Regulatory Tribunal.
You can down-load a series of annual reports and documents from the Office of Water - Performance Monitoring page which compare the performance of local councils and water authorities across the state.