Coronavirus (COVID 19)

Community Support Hub

20 July 2021: Orange City Council is continuing to follow the recommendations of state and national health authorities as we respond to the Coronavirus (COVID-19) crisis.  In a rapidly changing situation, we are monitoring changes to this advice and responding promptly.

This is the page to come to where information about Council services will be posted as decisions are made in the coming days.

Council’s primary concern is the health and welfare of members of our community, as well as our staff and the delivery of services.

For the latest news and information on Council’s response to Coronavirus (COVID-19), please follow this page and Council’s social media handles – including FacebookTwitter and Instagram. You can also contact Council’s Customer Service team.

Disruptions to Council Services

Updated information about
Council services impacted
by the pandemic.

COVID 19
Latest News

Keep up to date
with the latest Council
news.

Community
Support

View the support services
available to residents during
the crisis.

Business
Support

List your business on the
directory, see what’s open
and view support resources.

Children’s
Services

Information for parents
and carers with children
in care at a Council centre.

COVID 19
Resources

Resources on health
and wellbeing and links
to government websites.

Services and Facilities status

Updated information about Council services impacted by the pandemic.

ServiceStatusInformation
Customer Service
Civic Centre
OPENS on WednesdayResidents are encouraged to make contact by phone, and additional resources are being allocated to streamline telephone responses.
Financial payments can be made online \.
Rates, Water Rates or Debtors payments can be made by:
- BPay
- Online at our website via credit card
- Call us on 6393 8000 with credit card details
- Send a cheque to PO Box 35
- At Australia Post
Visitor Information CentreOPENS on WednesdayPhone questions are being handled on 1800 069 466.
'Live chat' online questions are being handled via the Orange 360 website.
Orange Civic TheatreCLOSEDCheck the Theatre web page for cancellations.
Central West LibrariesOPENS on WednesdayCheck the Library web page for updates.
Orange Regional GalleryCLOSEDThe gallery is temporarily closed for building works. Check the Gallery website for updates.
Orange Regional MuseumCLOSEDCheck the Museum web page for updates.
Orange Aquatic CentreOPENS on Wednesday from 5.30 amCheck the Facebook page for updates
Youth HubCLOSED
Children's Services
- OSHC
- Courallie Park
- Spring Street
- Yarrawong
- Family Day Care
- Anson Street After School Care
- Occasional Care Cottage
OPENOrange City Council Child Care Centres and Preschools are continuing to operate as normal. Follow this page for further updates.
Choices at HomeOPENChoices at Home is open and providing meals and shopping support to older people.
Community Services Centre ~
Giyalang Ganya
OPENAll financial payments to be made online or via contactless and tap card transactions where possible. Follow this page for further updates.
Orange Resource Recovery CentreOPEN - Except for the Recovery Shop.All waste is being received as usual at the Ophir Road centre. Payments are to be made online or via contactless and tap card transactions where possible. The Recovery Shop is closed for donations and drop-offs. Please hold on to items until after lockdown. Follow this page for further updates.
Colour City Caravan ParkOPENThe caravan park is continuing to operate.
Canobolas Scout CampCLOSEDThe Scout Camp, which is now run by Orange City Council, is not accepting future bookings. Follow this page for further updates.
Playgrounds, skate parks & and outdoor gymsOPENPlaygrounds, skate parks and outdoor equipment are all open.
Trade WasteChanges to the frequency of grease trap maintenanceFor more information about these changes, visit the trade waste web page.

Children’s Services