Coronavirus (COVID-19)

Community Support Hub

Orange City Council follows the NSW Health Orders as we promptly respond to Coronavirus (COVID-19) in a rapidly changing environment. Council’s primary concern is the health and welfare of our staff and communities as we work to keep our regional city running.

For the latest news and information on Council’s response to Coronavirus (COVID-19), please follow this page and Council’s social media handles – including FacebookTwitter and Instagram. You can also contact Council’s Customer Service team.

Disruptions to Council services

Updated information about
Council services impacted
by the pandemic.

NSW on the road
to reopening

Visit the NSW Government
website for the latest
information.

Preparing your
business for
reopening

Visit the NSW Government
website for more information.

COVID-19
testing clinics

Visit the NSW Health
website to find a testing
clinic in Orange.

Vaccination
rates

Visit the NSW Government
website to view the number of
people vaccinated in Orange.

Case
locations

View case locations by postcode
or suburb on the NSW Health website.

Business
support

List your business on the
directory, see what’s open
and view support resources.

Community
support

View the support
services available
to residents.

COVID-19
resources

Resources on health
and wellbeing and links
to government websites.

Services and Facilities status

Updated information about Council services impacted by the pandemic.

ServiceStatusInformation
Customer Service
Civic Centre
OPENNow taking financial payments at the Civic Centre, however, residents can still make contact by phone, and additional resources are being allocated to streamline telephone responses.
Financial payments also can be made online.
Rates, Water Rates or Debtors payments can also be made by:
- BPay
- Online at our website via credit card
- Call us on 6393 8000 with credit card details
- Send a cheque to PO Box 35
- At Australia Post
Visitor Information CentreOPENPhone questions are being handled on 1800 069 466.
'Live chat' online questions are being handled via the Orange 360 website.
Orange Civic Theatre - Ticketek officeOPENCheck the Theatre web page for cancellations.
Orange City LibraryOPENCheck the Library web page for updates.
Orange Regional GalleryOPENThe gallery is OPEN.
Orange Regional MuseumOPENCheck the Museum web page for updates.
Orange Aquatic CentreOPENCheck the Facebook page for updates
Youth HubOPEN
Yarrawong Preschool and Early Education Centre OPEN
Children's Services
- OSHC
- Courallie Park
- Spring Street
- Family Day Care
- Anson Street OSHC
- Occasional Care Cottage
OPENMost Orange City Council Children’s Services are OPEN.
Ansons Street OSHC is closed until Monday 17 January 2022
Choices at HomeOPENChoices at Home is still providing meals and shopping support to older people. Staff are available on 6393 8968.
Community Services Centre ~
Giyalang Ganya
OPENPeople wanting assistance may call 63938600. All financial payments to be made online or via contactless and tap card transactions where possible. Follow this page for further updates.
Orange Resource Recovery CentreOPENAll waste is being received as usual at the Ophir Road centre. Payments are to be made online or via contactless and tap card transactions where possible.
Colour City Caravan ParkOPENThe caravan park is open but is subject to prevailing health orders at the time in relation to travel from other local government areas. Please phone ahead to confirm if you are from an area of concern.
Canobolas Scout CampOPENNow operated by Orange City Council. The camp is taking limited bookings subject to health orders and works under construction. Bookings are for groups only - no individual bookings.
Playgrounds, skate parks & and outdoor gymsOPENPlaygrounds, skate parks and outdoor equipment are all open.
Trade WasteChanges to the frequency of grease trap maintenanceFor more information about these changes, visit the trade waste web page.