Donations refund policy

The Orange Regional Gallery is endorsed by the Australian Tax Office as a deductible gift recipient. Donations of $2 or more are tax deductible. You should however seek your own tax advice. The Orange Regional Gallery expects that anyone wishing to donate will consider their decision carefully and check donation amounts during transactions carried out on this and our agents’ websites.

The Orange Regional Gallery does recognise that it is possible to make an error when making an online donation. It is also possible that errors can be made by the Orange Regional Gallery and/or our agents.

Under this policy the Orange Regional Gallery will endeavour to refund donations in accordance with the following principles:
– If the donor entered the wrong amount, we would accept requests for refunds that are made in writing within 30 days of the date the donation was made.
– If there was an error made by Orange Regional Gallery or one of our agents, we will accept requests for refunds that are made in writing.

Written refund requests should include the details of the initial transaction including date, donation amount, donor’s name, and the nature of the error.

Refund requests can be made by contacting:
The Campaign Team, Orange Regional Gallery.

Plan your visit

Venue Information

Orange Regional Gallery is a centre for art in the Central West of New South Wales, Australia.

Opening Hours
Open daily from 10am – 4pm.
Closed Christmas Day, Boxing Day and Good Friday.

Facilities
Toilets
Street and off street parking
Groundstone Cafe

Accessibility

  • Ample off street parking
  • Automatic doors
  • Accessible toilets

Contact Us

Acknowledgement: Orange City Council is situated within the traditional lands of the Wiradjuri Nation. We acknowledge the traditional custodianship of these lands, and pay our respect to the Wiradjuri people for their care and stewardship of these lands for more than 40,000 years and to the Elders of the Wiradjuri Nation past, present and future.