Orange City Pound

36 Astill Drive, Orange
 02 6393 8990
 [email protected]

The Orange City Pound is a purpose-built facility designed to care for the city’s stray cats and dogs until they are reunited with their owners or adopted out to rescue organisations.

The pound is designed with the welfare of animals as the main priority. The pound contains insulated kennels for 32 dogs and 18 cages for cats, as well as four undercover kennels at the front of the facility for dogs to be dropped off outside of hours.

The building is equipped with:

  • an isolation room for sick pets to prevent the spread of disease,
  • a veterinarian room,
  • a cat room separate from where the dogs are kept,
  • a hydro-bath and
  • grassed exercise yards.

Our pound is designed for cats and dogs only. All other pets without a home, should be taken to the Orange RSPCA in William Street.

Drop-off kennels

The four drop-off kennels at the entrance to the pound are for the city’s stray dogs only. The kennels are secure, so once a dog is put in the kennel and the door is closed, it cannot be accessed by the public. Please call the pound as soon as you leave a dog in the kennel so staff can arrange to move the dog inside as soon as possible. It’s also helpful to staff if you can tell them where you found the dog. This information will make it easier to reuniting it with its owner.

Generally, our staff will only be at the pound during business hours and on weekends. Please consider this when dropping off a dog in the after-hours cages overnight.

The drop-off kennels are only designed for dogs because roaming dogs are a potential safety concern for the community and need to be housed somewhere safe to protect themselves and people. Cats should not be left in the kennels. If you would like to drop off a cat, please phone the pound.

Orange City Council rangers will attend call-outs after hours, only when there is a risk to people’s safety.

Lost pet?

If your pet is microchipped and is missing from your home, it’s best to update the NSW Pet Registry and list your pet as missing. If your pet makes its way to the Orange pound, it will be scanned as soon as it enters the pound. If its microchip details are up to date, you will be called.

If your pet is not microchipped, check our Reuniting Orange’s Pets Facebook page. Photos of all found pets are posted on this page.

Pet adoptions

Cats and dogs, unable to be reunited with their owners and are suitable for re-homing are offered to a range of animal rescue organisations. If you are interested in adopting a pet it’s best you contact a local rescue group. In the coming months the pound will begin adopting out pets direct from the facility. Those pets will be advertised on our website and our Reuniting Orange Pet’s Facebook page.

Frequently Asked Questions

 

I have found a stray dog/cat. What should I do now?

You should contact the Orange City Pound and make arrangements to deliver the animal to the pound during normal business hours.

If you are able to keep the stray dog/cat safely until you can deliver it, that would be best way forward. If you can’t take it to the pound, you should ring the council during business hours and a ranger will collect it.

If you have found a stray dog after-hours, it is best if you can keep it until normal business hours. If you cannot, you may take it to the pound and leave it in one of the after-hours drop-off kennels. Please phone the number on the kennel and leave a message. Pound staff do not attend to animals overnight.

If there is a risk to the safety of a person from a stray dog, and it’s after-hours please call Council’s after-hours and emergency number 1300 650 511.

The Orange rangers will only attend an after-hours call-out if there is a risk to a person.

I have lost my dog/cat. How can I find out if it’s been found and taken to the pound?

Staff at the pound will check the animal’s micro-chip. If the owner’s name and contact details are up to date, they will make contact with the owner.

If the ranger collects the animal, the ranger will check its micro-chip details and make contact with the owner directly before it goes to the pound, if the animal’s details are up to date.

All images of stray dogs/cats will be posted on the Facebook page Reuniting Orange’s Pets. Owners can then contact the pound and make arrangements to collect their pet. Depending on whether or not it has a micro-chip and is registered or desexed, there may be fees before the animal can be returned to the owner.

I have a dog /cat I want to surrender. What do I do?

Owning a pet is a serious responsibility. If you can no longer look after the pet, it is still your responsibility to find a solution to this dilemma, such as finding another owner.

If you own a pet which you are no longer able to take care of, contacting the RSPCA may be one way forward.

The RSPCA continues to have a role with animal cruelty issues and animal welfare issues.

If you want to report a case of animal cruelty, contact the RSPCA.

What do I do with a stray pet other than a cat or a dog?

Orange City Pound will only take the city’s lost dogs and cats. All other pets must be taken to the Orange RSPCA at 71 William Street.

What will happen to stray dogs/cats which are taken to the pound or collected by rangers?

The first thing pound staff and rangers do is check for a microchip. If the pet is microchipped and its details are up to date, staff will contact its owners as soon as possible.

If the pet is registered and is collected within a day, there is no fee.

Orange City Council complies with state government animal welfare regulations covering how long a stray animal will be kept at the pound.

An animal without a microchip will be kept at the pound for 7 days. An animal fitted with an ID micro-chip will be kept for 14 days if staff cannot contact the owner.

Further attempts to contact the owner will be made before this deadline expires, including posting photographs on Reuniting Orange Pets.

If the owner has not collected the animal by that deadline, efforts can then be made to re-home the animal. This occurs after a health and behavioural assessment is done.

If those efforts are unsuccessful, the animal will be euthanased humanely by a vet.

Plan your visit

Opening hours

By appointment only
8.30am – 5pm
Monday to Friday

After Hours

Four secured under-cover kennels for dogs are available after hours

Facilities

  • insulated kennels for 32 dogs
  • 18 cages for cats
  • four secured under-cover kennels for dogs to be dropped-off outside of hours
  • isolation room for sick pets to prevent the spread of disease
  • a veterinarian room
  • hydro-bath
  • grassed exercise yards

Accessibility

Orange City Pound is fully accessible for prams and wheel chairs.

  • Address: 36 Astill Drive, Orange, NSW 2800
  • Phone: (02) 6393 8990
  • Email: [email protected]