If your request is urgent, or you’ve noticed a potential danger or health risk, don’t use this online form. Instead, telephone the Council’s 24 hour hotline on: 1300 650 511. In an emergency call Triple Zero (000).

Use this form to report:

  • a pot-hole in a local road
  • a damaged footpath
  • a barking dog
  • a damaged bin, or request a replacement bin
  • If you’d like to report an issue not listed in the options you can use the Contact Council page on this website

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    Information about barking dog complaints

    If you wish to make a complaint about a dog barking in your neighbourhood, you must provide your name, address and contact details, however the council ranger will investigate the matter confidentially.

    Please keep in mind that, to be fair to all concerned, complaints about barking dogs may take some time to resolve. Once the council makes contact with the dog’s owner, they must be given time to make changes to solve the problem.

    Once you have made a complaint, it is also an important part of the process that you may have to let the council know again if the problem has not been solved, by lodging further complaints after reasonable periods of time.

    So that you can understand this process in more detail, you can download this Barking Dogs In Your Neighbourhood which contains more information about what to expect when making a complaint, and how long it might take to resolve.

    If your request is urgent, or you've noticed a potential danger or health risk, don’t use this online form. Instead, telephone the Council’s 24 hour hotline on: 1300 650 511.
     
















    STOP! go no further. Please report faulty street lights directly with Essential Energy.